Upgrade Process: What to Expect
- Your sales representative will be contacting you with estimated upgrade timing.
- There is no charge for this Neptune 2 upgrade.
- All currently implemented recall requirements, including the checklist and training, must be continued until your upgrade is complete.
If you have a Neptune 1 Silver, click here for more information.
PLEASE NOTE: If you are currently using a Neptune 2 or Neptune 1 Silver under the recall requirements:
- Please continue to maintain compliance, including use of the checklist, warning labels, placards and training until your Neptune 2 is upgraded
- Your Stryker representative will contact you on the estimated timing of your upgrade